The Irus Group understands the business challenges facing financial services institutions, including large credit card companies, banks and investment firms. With increased regulatory pressures such as Sarbanes-Oxley and challenging global operations requirements, coupled with demand for 7/24 customer service, they need a business intelligence and corporate performance management partner with a high degree of technical expertise that also understands what they need to accomplish from a business perspective. Irus saves our clients time and money by asking the right questions immediately to truly understand what they need to accomplish. Our technical expertise with Oracle Business Intelligence, Enterprise Planning and Budgeting and other vendor’s pre-integrated business applications which are designed for these markets, allows us to immediately begin helping our clients. Irus helps them turn their data into information and their information into knowledge, which helps them make better business decisions.
Irus helps Financial Services companies answer questions such as:
- Are we maximizing customer share of wallet?
- Are we offering the right products to the right customer groups?
- Are we growing the right product lines?
- Is our internal budgeting and planning process in sync with our corporate mission?
- Which products are resounding with our best customer groups?
For one of our financial services accounts, we were tasked with building a revenue and expense allocation model. The existing system had grown so large that they were not able to effectively identify all of the data sources and bring them together into a system they could use. One thing they were trying to do but could not, was determine how much to charge members. Functionally they knew what they wanted to do, but technically they could not. We helped them set up a process and model they could select for allocation. This system integration helped them close their monthly books quicker; a process that went from 8-10 hours to 15 minutes. It was our knowledge their industry standard business processes that allowed us to help them solve their problems. This helped significantly reduce time to implement critical processes.
By coupling our Corporate Performance Management (CPM) solutions with Business Intelligence (BI) offerings, we are able to help our clients understand their business better which means they can offer enhanced services and more profitable products to their customers. Many of the financial services companies we’ve worked with have had large amounts of data stores. By working with them to develop and implement CPM systems, they are able to better consolidate their data sources and better measure and scorecard their activities. As their customers become more demanding, this type of view into the company is very insightful.
All of the above is dictated upon understanding the business challenges in conjunction with the technology requirements. The Irus Group is uniquely suited to accelerate corporate performance management (CPM) understanding from their business intelligence systems. The Irus Group strategic approach and proven Irus Methodology, tied to our technical proficiency helps our clients improve their business performance and achieve their business goals.